Shane is a highly experienced and committed Human Services professional with over 20 years of diverse experience across direct service, funding, and both government and non-government sectors. His broad background spans numerous roles and responsibilities, providing him with a comprehensive understanding of the industry and the varied needs of individuals with disabilities. Shane has built a career focused on advocating for clients, managing funding applications, and ensuring that people with disabilities receive the support and resources they require to thrive.

Throughout his career, Shane has held a range of positions across government and non-government agencies, allowing him to gain hands-on experience in various aspects of the sector. From his early days as a Disability Support Worker, Shane has progressed through various roles, including Lifestyle Coordinator, Family Support Program Coordinator (FSP Program), Service Manager, and General Manager. His experience also extends to leadership positions such as Executive Leader for NDIS Support and Director, before taking on his current role as Chief Operating Officer.

Shane’s versatility in the sector has enabled him to undertake almost every role, equipping him with a deep, well-rounded perspective that he uses to enhance the skills, knowledge, and understanding within his organization. He is a strong advocate for social justice, always working towards improving the lives of individuals with disabilities by promoting inclusive practices, equal opportunities, and accessible services.

His leadership style is marked by approachability, dedication, and a commitment to the principles that drive positive change. Shane consistently strives to create a supportive and empowering environment for both the people he serves and his team. His work is driven by a genuine passion for improving lives and making a difference in the sector, particularly for those who are most vulnerable. His deep understanding of the intricacies of the disability services landscape allows him to drive meaningful reforms and foster growth and development both within his team and the broader organization.

In addition to his advocacy and leadership skills, Shane’s strong focus on improving the lives of people with disabilities is evident in his strategic approach to organizational development. He has dedicated much of his career to ensuring that systems and services are tailored to meet the needs of individuals, while also empowering staff and leadership teams with the tools, training, and knowledge needed to achieve their objectives. His ability to build and grow capabilities within the organization is a testament to his commitment to creating lasting and positive change in the sector.

stakeholders. His responsibilities include overseeing accounts payable, bookkeeping, financial reporting & analysis, payroll, as well as BAS and IAS preparation. With a robust background of over 15 years in the accounting field, including more than 6 years of specialized experience with NDIS providers, Waheed is well-equipped to handle the financial intricacies of VRSS.
Outside of work, Waheed enjoys playing chess and snooker. Interestingly, one of his hobbies is performing financial analysis and creating financial dashboards-activities that closely align with his professional expertise. Waheed is proud to contribute to the VRSS team, where his financial acumen plays a key role in ensuring the organization's financial health and success.

difference led her to join VRSS more than four years ago, initially stepping into the role of a support worker. Through hard work, dedication, and a true understanding of the needs of participants, Sharon quickly advanced to the pivotal role of Senior House Coordinator. In this leadership position, she has proven herself to be an integral part of the organisation, overseeing the smooth and efficient operation of homes that provide essential care and support to individuals with disabilities.

As Senior House Coordinator, Sharon’s role involves more than just logistical management; she takes a hands-on approach to ensure that every participant not only receives the care and attention they need but also thrives in their daily lives. She works directly with participants, families, and various stakeholders, building strong relationships and fostering a sense of trust and collaboration. Sharon's focus is always on ensuring that each participant is supported in a way that allows them to live their best life. Her ability to connect with people, understand their unique needs, and coordinate a team to meet those needs is a testament to her leadership and dedication to quality service.

Sharon’s commitment to the well-being of participants goes beyond just managing day-to-day operations. She is deeply invested in helping individuals with disabilities achieve their personal goals, whether that means gaining more independence, improving social connections, or simply enjoying a higher quality of life. Her passion for making a positive impact is evident in her approach to creating a nurturing and supportive environment where participants feel valued and empowered.

Outside of her professional life, Sharon enjoys spending quality time with her family and friends, cherishing the bonds she has with loved ones. These moments of connection are important to her, as they provide balance and fulfilment. Sharon’s greatest passion outside of work is whale watching, a tranquil pursuit that allows her to connect with nature and appreciate the grace and majesty of these magnificent creatures. For Sharon, whale watching is more than just a hobby; it’s an opportunity to reflect and find peace, as she marvels at the powerful yet serene presence of the whales, drawing inspiration from their strength and beauty.

Sharon's unique combination of professional dedication and personal passions shapes her as a compassionate, thoughtful, and effective leader within the disability sector. Her work continues to have a profound impact on the lives of the participants she serves, and her personal interests provide her with the grounding and inspiration needed to maintain her unwavering commitment to her role.

Katrina has enjoyed working with people with a disability within their own homes, providing them with opportunities for growth, independence, skill development, socialisation and of course community engagement. Katrina's favourite memories are bringing a smile to the faces of the people she works with. When not busy at work Katrina enjoys the beach, fitness and painting, however, also enjoys spending time with family and friends and even finds the time for some volunteering over the weekends.
In the time I have been working within Valued Residential Support Services. I have found being apart of supporting the participants in their own homes. Supporting them out in the community, doing day to day activities that brings a smile to their faces, very rewarding. In my down time I go for walks on the beach, into fitness, enjoy painting, spending time with family & friends and volunteering for the homeless doing a Sunday breakfast.